She has worked with groups of health and social care professionals to investigate the factors that underpin emotional intelligence with a view to enhancing stress resilience and wellbeing in these occupational groups gail has published widely in occupational health psychology and her work has also been regularly. It brilliantly sensitises us to the nature and function of the emotions and how emotionally attuned interventions can help service users to have better lives and similarly enriches the self-understanding of social workers, therapists, counsellors and support workers themselves a truly loveable book' - harry ferguson. Social work and emotional intelligence – why is this important in social work education 1 what is meant by emotional intelligence these are some useful quotes which summarise the meaning, and it is clear why this form of intelligence is so central to the work of the social work profession. Children who are in relationship with empathic, emotionally intelligent parents and other family members also develop raised levels of empathy and emotional intelligence children who suffer abuse, neglect and rejection, whose parents possess low levels of empathy and social understanding, are less. Emotional intelligence, enhancing resilience and those qualities that underpin it, and maintaining personal wellbeing for students who will become practitioners in health and social care it outlines the rationale for highlighting these issues across the disciplines, and provides some pointers to examples of current practice.
Presented at the british association of social workers student summit/ conference in 2011 what is emotion the dichotomy of reason/logic vs emotions what. As health care providers, we must possess the disciplinary-specific knowledge that allows us to expertly care for patients and families however, clinical intelligence is no longer the only intelligence we must possess over the past several decades, the concept of emotional intelligence—the ability to monitor one's own. Supervision which omits discussion of emotions gives an incomplete picture and is risky for both social workers and service users, says richard ingram of social workers are a core factor in the judgements and decisions they make and an essential component of empathy, emotional intelligence and. The relationship between emotional intelligence and burnout amongst social workers in the north and south regions of the western cape by elethea barkley mini-thesis submitted in partial fulfilment of the requirements for the degree of magister commercii in the.
“this is a timely publication that reinforces the centrality of emotions and emotional intelligence in social work practice – a must read for all aspiring and practising social workers” gillian ruch, professor of social work, school of education and social work, university of sussex, uk “what understanding. Troublesome people empathy, emotional intelligence, mentalizing mind- mindedness, social cognition, social understanding resilience, social competence feel safe less anxious and fearful less defensive less resistant more co-operative more collaborative then explore think work change feel motivated.
Emotions and emotional intelligence in social work richard ingram university of dundee focus of the paper links between emotional intelligence and social work emotion and decision making – an uneasy alliance service user involvement and emotional intelligence emotions, reflection and supervision what is. Wellbeing in social work trainees also considered are ways in which the curriculum might be further enhanced to provide trainees with an internal 'tool- box' of strategies that will help them manage their wellbeing more effectively in their future career keywords: stress resilience reflection empathy emotional intelligence. The impact of emotional intelligence on effective leadership: exploring the perspectives of licensed clinical social worker leaders by shannon perry, ba msw clinical research paper presented to the faculty of the school of social work university of st thomas and st catherine university st paul, minnesota. Student social workers ▫ examined emotional intelligence, empathy, social competence, reflective ability ▫ also included coping, social justice ▫ used multi- dimensional measures of empathy and reflection ▫ to what extent does resilience actually predict wellbeing ▫ how can the findings enhance resilience and how can.
Emotional intelligence has been defined as the ability to recognize the meanings of emotions and their relationships, and to reason and problem-solve on the basis of them (mayer, caruso, & salovey, 1999, p 267) despite the relevance of emotional intelligence to social work education, limited research has focused on. This requires supervisors to have a number of the features described in the literature on emotional intelligence while there is an extensive literature on this subject, less has been written about its application within social care adapting goleman's work on emotional intelligence, morrison  identified five significant. Emotional intelligence happy social work day the social work profession promotes social change, problem solving in human relationships and the empowerment and liberation of people to enhance well-being utilising theories of human behaviour and social systems, social work intervenes at the points where people. 'it is the uniqueness of each individual's situation that pushes social work beyond a simple process of issue identification and solution' ( phung cited in emotional literacy/ intelligence reflective ability empathy effective social skills support networks optimism, positive re-framing, problem solving skills.
Abstract emotional intelligence (ei) has become one of the new management ' buzz' terms it is suggested that this is the missing ingredient that separates average from top management or performance however, despite its potential relevance for social work practice, there has been little investigation and. Realistic workloads and ongoing emotional support are essential if social workers are to manage stress and perform their job effectively, according to new research the study examined the relationship between emotional intelligence -- the ability to identify and manage emotions in oneself and others. Abstract = this paper considers the concept of emotional intelligence in relation to social work practice an overview of the concept of emotional intelligence is offered to establish key aspects and themes, which are then linked to social work it is noted that elements of emotional intelligence such as empathy and emotional.
This paper intends to view the emotional elements of social work practice as being something which has a significant impact on the content, direction and experience of practice the concept of emotional intelligence sits comfortably with a conscious and proactive awareness and use of emotions within a. From a psychological perspective on the social work profession and its professionals, behavioural research findings in other kinds of organisations that this study has been designed to study, the variables of emotional intelligence, locus of control and role efficacy as well as the interrelationships between them are kept in.
Study 2: predicting resilience and wellbeing in trainee social workers reflective ability self reflection, empathetic reflection and reflective communication (aukes et al, 2007) emotional intelligence evaluation and expression of emotion emotional regulation the use of emotions in decision making • empathy. This is a key social skill in emotional intelligence these people tend to see the relationship as at least as important as the task in hand: they value people as much or more as the activity they actively collaborate, sharing plans and ideas, and work together to build a better whole in doing so, they promote a cooperative. Work-based stress and burnout are widely recognised as important problems at work among a range of public service professions including: teachers, police officers, nurses and social workers (mcqueen, 2004 bennett, evans & tattersall 1993 kyriacou, 2001 burke, 1994) emotional intelligence skills. In the case of social workers, emotional intelligence is an important skill for the role and it is thought to have a beneficial effect on stress emotional intelligence is defined as being able to recognise emotions in yourself and others, understanding how emotions work and being able to manage emotions.